Let it cool down before using the bike again. There is also a Custom mode, but Im ignoring that for now. False battery polarization. Check the connection from the controller to the motor. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. Contact your eBike dealer. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. One or more hall sensor cables could be disconnected or damaged. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Find out here. For a better experience, please enable JavaScript in your browser before proceeding. This service is subscription-based and requires renewal annually. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Connect the bicycle to the Dealer APP and check the battery temperature. I got the same problem. An optional range extender is also available which can be charged away from the bike. If there are, chances are youll have to take it to your local Orbea dealer to have them clear the faults. I can confirm the firmware update fixed this. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Getting error codes are something that no rider wants to see. sedavis@fairpoint.net or tel: 850-838-4742 Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. This can be saved post-ride in the app and uploaded to Strava. Sounds like only a problem with the app, and nothing to do with the battery or drive system. Scott Sports. It happens when the motor cable is disconnected. Continue charging. Check cables and connect charger. you have Bluetooth enabled on your phone. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. If the voltage value does not increase, check the connection and try another charger. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. Look out for the batteries and see if they are installed and fully charged or not. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. When throttle becomes unable to return to the start position. Save my name, email, and website in this browser for the next time I comment. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. The 250W motor has a 40 Nm maximum torque output. Connect the charger to your computer using the micro-USB port. This is often referred to as electric bike error 5. Have connections and connections checked. Ups the motor assist without needing to go into the settings, all based on your heart rate. We hope this article will help you to troubleshoot simple ebike issues. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. The battery is too low to run comparing the e-bikes capacity. If you have previously registered with the older ebikemotion app you will still need to register. Hi: I too have an Orbea Gain. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. David is the owner and the main Author of this site Electricalwheel. If this persists, consider replacing the controller. Swipe right to left to switch between speed and map display. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. Please reduce the demand. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. There should be no LEDs lit up. Can I ride this in the wet? To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. This section is intended for developers who are debugging system errors. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. 2. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. This can be very annoying if left on, be sure to turn it off! Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z Stop charging and protect bicycle from wet and cold until temperture of cells increases. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. I spoke to the dealer and he said there should be an error message posted. Basically, he is a businessman and research writer. Same issue, got a new cannondale treadwell and after first charge got the pink lights. Short curcuit at power output. Ebikemotion Support Section Videos listed below require a Cycling Prophet account Click the owl icon to create an account if you don't have one already Introduction To Ebikemotion 50 pts. Let the battery rest for 2 hours and replace the charger with a new one. If the problem persists, contact your eBike dealer. Then check input voltage (P03) through your LCD Display parameters. At times this error can be linked to the internal controller or the motor. JavaScript is disabled. Enabling you to ride the bike just like any traditional non-assisted bike. Check your battery voltage. The optional range extender is supplied with its own bottle cage-style bracket. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. It occurs when both batteries are fully charged. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. Communication error issues can cause while there is an error between the controller and display. Check for any blockage or tear. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. Our aim was to create the lightest range of electric bikes in the world. Getting error messages can be annoying at times because it means Something is not working right. Problem is in the power supply sensor. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. Seems to be a common problem. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Check the wires of the pedaling sensor (PAS) and Motor Sensor. The app raises interaction between bike and rider to a new level. After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). Contact us for further assistance. Restart the eBike System. Battery connection problem. This wrong tendency will lead the throttle abnormality to break or damage. How does the motor work? Upon opening the app you will then be asked to enter your email address and password. At which point the LEDs should turn white and then release. Did we choose a hub-mounted motor or a bottom bracket drive motor? I took the bike to a local shop that promised they could work on the firmware. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Find out which bikes won big in Bike of the Year awards 2020/201. All Ribble e-bikes are fitted with the Iwoc button on the top tube. You must log in or register to reply here. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Everything is plugged up. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. The lightest range of e-bikes currently available today. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. If so, ensure the switch is on. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. Find out here. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. So, having decided on the hub drive motor, one system stood out above all others. Make sure your ebike is powering on and your display panel lights up. Upon your first time using it, youll encounter a login screen. This invaluable tool raises the interaction between bike and rider to a whole new level. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Current sensor damaged. It worked fine in the 'good' bike which is good news. New riders may not know all these error code facts. Every error code outlines different issues with the bike. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. H\n0E With the app, you have a wealth of ride information at your fingertips. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. Error in the communication with the Remote control. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. You will need to return under warranty to a dealer that has the required cable. Turn compatible lights on/off (if fitted). Want to learn how to get the most out of your electric bike battery? Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Though this is not currently offered further development of the app will provide GPS navigation aids. Battery pack sensors are damaged. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Written by Alvin Holbrook, on March 03, 2021. However, when it gets steep you may just need to crank up the power to keep pace with the group or conquer the climb. In this article. Turning your smartphone into the ultimate cycle computer that includes the following functions. Error code 10 indicates that hall sensor connector is not connected properly. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. Current supplied by the Battery Pack is too high. Reduce power demand and restart the bike. Pink Flash - There is an error in the system. I am not sure if this will comeback but for now it seemed to fix it. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. 03. We showed what the error code means, along with some solutions. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. I was named his supervisor and certainly want to help! Usually, errors occur when the sensor becomes unable to calibrate correctly. How do you then select an assistance level? Solution: Turn off the ebike and remove the battery. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM Temperature too low during use. Select the Pulsometer option and follow the instructions. The dealer can use any flash drive The speed sensor should be screwed into the motor lead plug fully. We fully advise new bike owners to experiment with the settings for each level to find what works for them. Not really sure what else to suggest here if there are no codes shown off. Press J to jump to the feed. Thus, this article will show you the electric bike error codes in detail. 107 0 obj <> endobj Check the position of the spoke magnet. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. What should I do if my treadmill is slipping? Bosch Performance Line Nyon Owner's Manual. Then check input voltage (P03) through your LCD Display parameters. Discharge the battery and then recharge it. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. That voltage should match your battery. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. 0000002752 00000 n Just like any other machine, electric bikes break down. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. But, what was it about this particular system that made us choose it over the others? It will switch into an emergency mode or stop working completely. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Ensure none of the pins is bent and are all in line with the arrows. If the system locks, please restart the eBike System. Switch off the eBike System. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. If the problem persists, contact your eBike dealer. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Ive luckily have not had any issues. Replacing the controller may solve the issue. Do I need to/ Can I remove the battery to charge? Hello, this is Evan Larry. To turn the system on, short press the button and the LEDs will illuminate. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. To activate 'walk assist' mode simply hold Button B for 1-second. Kel Walker, Hi Alvin, Seems to be a real issue with this battery after reading this thread. I havent ridden it at all so is there a faulty sensor in the hub? Restart the eBike System. Temperature sensor damaged. Looking for inspirational places to ride? Perhaps the best feature of the Navigation function is the ability to add waypoints. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. The battery was down to red and I charged it fully. 0000002866 00000 n I am delighted with the machine super fit. The Mahle My Smartbike App in Motor Maps shows 3 (three) standard modes Eco, Urban and Sport. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream This is the MAHLE X35 SmartBike System. One of the key functions of the app for e-bikes is fault diagnosis. The link above does not show all the error codes, at least not the one I got which is 201. 0000029939 00000 n Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. If error code remains, test with new motor core and controller error. Besides his business, he loves to do research on different aspects and share his findings with others. Consider replacing the torque sensor, controller, or drive shaft. To do so you would have to remove the bottom bracket and crankset. Salt Lake City, UT 84105 For the full list of error, always consider the manufacturers manual guide. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Ray. I just had it on charge the entire night and went to check now in the morning and still the same error. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Electric bikes light lines power output failure or assist light error. So, you can optimise your training programs and view route data after each and every ride. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! Interested in a Bike with an Ebikemotion Drivetrain? The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. What sort of range can I expect from the bike? Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. At this time, you should open the eBike app from your smartphone and can get the detailed error description. This is a very important project for a big grade and he needs expert help. Bikes ready for 48-hr dispatch. The app will show if there are any errors in the bicycles electrical system. How do you change between the Cycling Modes when you are riding and you dont have a phone? Shop Now and Save with Free Shipping in the US. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. He successfully installed parts and battery. Treadwell Neo How To Videos 25 pts. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. There is a fault on the power supply sensor. Click the owl icon to create an account if you don't have one already. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. That voltage should match your battery. Also, with the help of the eBike app, you can see the details errors. Also, when the software encounters and the connection interrupted. 0000002715 00000 n With proper maintenance, these can be eliminated. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. 0000030299 00000 n Charge your battery for at least 30 mins and check if the voltage value increases. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. Accepting the change you have made maps those levels and the mode to the controller. 0000004799 00000 n Instead, a port located just above the bottom bracket provides easy access to charge the battery.
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