straight talk customer service

There are five different plans to choose from that offer different data, speed, coverage and pricing options. | Transferred my friends number and now both phones are not working! After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. on 2/28 at 12:51PM I have purchased my plans by the year for long time as well. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. Rates are subject to change without prior notice. > Check Payment Status. Help is just text away. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Refill with your credit card right from your device. WebTell us what your question is about so we can direct you to the best team to help you. MOBILE WEBSITES: Access the mobile web site version of your choice. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebStraight Talk is committed to providing our customers the best customer service. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. It offers a wide variety of smartphones and allows users to activate service on their current phones. WebStraight Talk, Inc. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Additional terms and conditions apply. You must remove something in order to add this {{prodName}} to your cart. And should that be the case, you might want to cancel. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. All rights reserved. I told all of them the error I got. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. They outsource all of their work to Philippines who do not know the basics of the English language. Why Ripoff Report will not release author information! Here are 8 tips for writing great reviews. So I'm out money with no phone or service and thus far no solution offered. Listen: OBR Straight Talk Episode 6, Are the Refs to Blame? No one knows how to help or even cares. He said he was sorry but not allowed to once the ticket said it was denied. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Chat with Support Call Directly Need guided support? I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. You'll get all the information you need right on your phone! Check your balance, refill or manage plans and phones with our. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. 2023 TRACFONE. They constantly use data and can slow down the processing speed of your phone. Some customers claim that Straight Talk throttles data too quickly and that there can be discrepancies between. Unsubscribe easily. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. WebAt Straight Talk, customer service is extremely important to us. Never had any other carrier! navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. You'll sit for hours waiting for help. But they were so QUICK to take the money out of my account. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. Listen: OBR Straight Talk Episode 8, We Suck Again! Navigate to the Support tab and click on Contact Us. Estimated amount consumers saved since 1997: $15,590,010,907. I bought a sim and plan from them at Walmart for $35. I absolutely hate Straight Talk! Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. Long time customer of Straight Talk. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Dont waste you time or money. F this company. No international roaming allowed. WebHow to Contact Straight Talk Customer Service Using DoNotPay! They are crooks and will not help! You have exceeded the amount of items allowed in your cart. Click "Settings" "Payments". They might even offer some discounts or incentives to keep you with them. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. At Straight Talk, you can buy phones compatible with AT&T's LTE network. TRACK USAGE: You may download a Data Usage app such as My Data Manager. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Calls must originate from the US, or Puerto Rico. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. What are the reasons for cancelling the Straight Talk service? The didn't know there own settings to get their phones to work. I am beyond sick of straight talk!! Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. WebClick on the option See Balance/Service Date. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. Still no service. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. You can now share news articles on your favorite social media channels. Harris Teeter. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. Send a letter: It is also possible to write and send a letter to Straight Talk. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. In short, the two companies are not related. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. They are a SCAM!! Sorry you won't get any! In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. If you need more data, you can purchase a 2 GB data add-on option for $10. Straight Talk is also branded as Tracfone and offers prepaid phone service. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Check the "Battery Use" screen to review features or functions that have been consuming your battery. I had a fraudulent charge on my credit card account from Match.com. Still hasn't. You may transfer your telephone number from another company to Straight Talk. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. on 2/28 at 3:05PM We've come across 5 numbers locally that we can't call. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. It is impossible to talk to someone who speaks fluent English. I had straight talk for years. Yes, you can with the Straight Talk Bring Your Own Phone program. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. By texting keywords to 611611, you are consenting to receive response messages. Click Submit'. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. Copyright 1997-2023 Ripoff Report. This is a garbage company and should not be able to do business. ^FT The next step is to activate your device and redeem your plan. I would leave 0 stars if I could. This all happened after verizon bought them out. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Current items cannot be combined with other purchases. Copyright 1997-2023, Ripoff Report. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! The data is non existent no matter if it is the beginning or end of your service date. Straight Talk also sells cell phones in their physical stores and also on their website. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. WebContact Us Now. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. They refuse to credit my account and are charging me full price for another month without the service I paid for. SMH!!!! Here you will find answers to our most frequently asked questions! If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. All business will get complaints. I reset network settings. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. HIGH SPEED INTERNET REQUIRED. Their website claimed my transaction didn't go through even though my credit card was charged. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Phone: If you want to cancel your Straight Talk service quickly, use the phone option. You can use our automated system or speak to a Customer Care Representative. Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Your Privacy Choices. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. We then hung up. I got the box and a 1 month data card. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. I have never talked to a worse customer service line nor have I ever delt with a worst company. Lets get it Straight. Guess what! They wanted me to buy another cheap phone to keep my number. WebChat with one of our agents live. You have quick access to the information you need from the fly out Menu on the top left. I will be taking the phone back. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Find more than 137,785 complaints| Ripoff Report Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. Turn off Bluetooth and GPS when not in use. You can help! RATES EXCLUDE INTERNET SERVICE. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. I told them I would like a refund. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Yes, as long as Straight Talk provides service in that zip code. Copyright 2022 Consumers Unified LLC. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Switch "Screen Timeout" to the lowest setting. About 5 hours later, I had not received the label via email, so I called back. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I can't say I've ever had to deal with a service rep but that's a perk ain't it? WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. Please wait an additional 24 hours and try the test call again. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Anyone can write a Trustpilot review. Walmart rep asked my address then recommended ST home internet. Companies can ask for reviews via automatic invitations. The service was great and I never had an issue that caused any inconveniences. I am now in the process of changing carriers because of how horrible they are and continue to be. WebStraight Talk offers a variety of plans depending on your needs. Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Like someone before me said, it's as simple as buying a data card monthly and scratching for the pin off the back. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Calling Straight Talk back may result in you getting a representative who is able to help you. Have an issue or a question search the site, Need help? While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. BACKGROUND APPS: Turn off apps running in the background. WebOverview of Straight Talk Wireless complaint handling. My other carrier released my number which left me with no phone for 36 hours. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Very frustrating since Im having to borrow someones phone. I paid 130.00 for 3 months of service with these people. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. I accidentally threw my sim card away when switching to Visible. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. But I stayed on there three hours trying to get a phone for my husband. Press 1 for English and then 4 twice through menu prompts. Yesterday we discovered that we can't call the New York State Police. Would not make an exception,to a hotel reservation I made thru Priceline. Smart Pay items cannot be combined with other purchases. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. INSTALL NOW>> Forget about data limits! There are many easy self service tips you can do to help you enhance your experience. I do not know if they changed their website or not. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Privacy Policy. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. service. Straight Talk Contact Info. Who is ED Magedson - Founder, Ripoff Report. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Concluding that she was psychotic, I asked to speak to a supervisor. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. International long distance service is available to select destinations only, which are subject to change at any time. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. This whole situation is f*cked up and I dont know what to do. He said he was not allowed to transfer the call to anyone else. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. The phone was bought 7 months ago (has a 1 year warranty). I'm switching service I don't even want it anymore. Get fast shipping and top-rated customer service. Billing & Payment. You have exceeded the amount of Smartpay items allowed in your cart. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. There is nothing like a good deal. Called customer service and she did not help me at all. I am very upset that they would not honor the warranty that the phone was supposed to have. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. See 911 for details. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Straight Talk does not own their own cellular towers. T-Mobile: Call 1-877-453-1304. I called customer service multiple times only to have the call dropped each time. Your balance information will be displayed on the screen. The 2nd person wanted me to scratch off the pin on the data card. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Tried porting it back to my old carrier and the number is GONE! All rights reserved. Went to walmart to buy a hotspot to get me by. Depending on location, powered by 5G or 4G I never was able to get one. I asked for a manager or someone that could do something. You can call us directly and we will help you. EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. If you paid for their service in advance, you are entitled to a refund. That's how much they give a . I ordered a Samsung Galaxy S10 from their website. Calling customer support is useless. Reward Points have no cash value and cannot be transferred to another customer. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. You can keep your Straight Talk phone number after canceling their service. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. I will never use Straight Talk again. I spent HOURS on the phone with customer service getting the same answer every time. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Get buying tips about Prepaid Phones delivered to your inbox. Check your balance, refill or manage plans and phones with our 611611 text feature. I have been a loyal customer since TracFone days! Straight Talk has continued to offer quality services since launching a few years ago. I called ST customer service. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". I laughed as I am expected to have two phones when I am dealing with the issues. Once the application is downloaded, you will need to sign in with your email credentials (username and password).

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