Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. If you are not sure which one to use, then go ahead and open Chrome, Firefox, or Edge. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. To do this you can use our Network Utilities tool, which includes a free Open Port Checker. To open a port in your BT Smart Hub 2 router, follow these important steps: If the process of forwarding ports in your router seems difficult to you, you are not alone! The default BT Smart Hub 2 Router Username is: The default BT Smart Hub 2 Router Password is: We have software that does all of this and more called. I turned off 5ghz in admin and also smart connect, set up my smart bulbs then turned 5ghz back on. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Note: If you have changed these numbers in the past, you will need to enter in the those values. I use a BT Smart hub as an additional AP, but it won't work as the router with VM hub in modem mode - I use a third party router insteadBT has FTTP and FTTC hubs, they exist on the Smart Hub 1 and Smart Hub 2 models. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. How do I view the devices connected to my Smart Hub? How do I change my Smart Hub's wireless settings? Port forwarding is literally forwarding a port from the internet to your home network. The image below shows an example of this. 25-08-2022 WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Set up a static IP address in the device that you are forwarding a port to. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. 07:25 PM Make sure that your computer is. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). Switch off your electric. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. If the username or password did not work check out our Default BT Router Passwords page. This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. 0 Ratings . to only have 1 SSID. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? - edited Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Did you go through this step? The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. With BT access controls you can manage how your device accesses the internet during certain times of the day. After the username and password is set there may no longer be a Save option. Best answer by Tp10000 Thank you. Wireless mode The default mode here is Mode 1. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Under IPv4 configuration, change the Subnet mask to 255.255.0.0. If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. But I have it working on my home network now. From theHub Manager, click onAdvanced Settings, thenWireless. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. 12-04-2021 26-08-2022 Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. - edited (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. I've just acquired a Hub6/Smarthub from eBay. New replies are no longer allowed. Youll need to enable the Bridging feature. The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Hi, we have the business smart hub 2, we need to the network to be 192.168.0.x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168.0.x, the hub is telling me we can not use that range, this cannot be true? Set up BT Smart Hub 2 Set up Order and delivery Connect devices Top tips Select your connection One port Two port Modem (ONT) Unsure which connection you have? 1 - Deactivate the DHCP Server on BT Smart Hub 2 Forwarding some ports for Gran Turismo 7 in your router can help with improving them. 2. Thanks Baldrick1 for your advice and the steps to go through. Choose BT Access Control from the options. Is Complete Wi-Fi only compatible with Smart Hub 2? Only use power adapters provided by BT for this, specific device; contact our helpdesk if you need, Electronic devices hate liquids; don't place devices and, power adapters in damp areas or near sources of water, This device uses wireless technology; check before, using or installing where restrictions may apply such, Product may cause scratches or marks if placed, on fragile surfaces (e.g. Using the BT Hub Manager How do I create a Port Forwarding rule on my Smart Hub? Sometimes you need to unblock some of these connections so you can run a game or application. Open Port Checker is the only online port checking tool that has Guaranteed Results. And how do you get one set up in your home? I have a BTB Smart Hub 1 which is fairly similar. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. Hi, we have the business smart hub 2, we need to the network to be 192.168..x as we have 2 domain controllers, an Exchange server, 5 Linux servers web/app servers and our whole infrastructure in on 192.168..x, the hub is telling me we can not use that range, this cannot be true? 2 users liked/thanked this post: Open up whichever internet browser that you are comfortable with. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. Unsurprisingly, we've called this gizmoSmart Scan. You can turn it on or off. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. 7:22 PM. For instance, you could change it from the default, which will be similar to BTB-ABCDCD, to something more meaningful to you or your customers, like Tom's Caf'. Thanks again and reminds me that I haven't watched Black Adder for a long time so will also look for that on iPlayer - after internet is fixed! But it's all a bit beyond my ken! Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. Channels Your Smart Hub automatically scans for the best wireless channel. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Smart Setup is BT's online set-up wizard. I apologise for sounding sceptical but this is the first time that I have heard of this. Go ahead and create a Port Forwarding entry. 12:42 PM The default IP address is 192.168.1.254 but you can change that here. 25-08-2022 To find out how to use it, just click on the dropdown for your Hub. How do I use Pi-hole's built in DHCP server (and why would I want to)? Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Now, remember this is the exact model of Hub Plusnet are now using. on The factory reset instructions are included in the original document as the previous users settings on a second hand Smarthub could cause confusion. Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. If you are forwarding a single port, enter that port number into the External Ports Start and the External Ports End boxes. You can switch the Hubs DHCP server on and off. To add the forward, find the Add icon located near the right of the screen and click on it. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. 1 - Deactivate the DHCP Server on BT Smart Hub 2. Note that customers can choose to sign up for Complete Wi-Fi and Hybrid Connect individually however, which works out much cheaper. After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. Connect the cable to the hub's power port, plug it into the wall and switch it on. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls California Residents: Prop 65 WARNING. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Click on the Hub gateway IP address shown and change the '1' to a '0'. To be really honest I'm not comfortable with IPv6 since there is 15 years I stopped working with network but after googling a bit I found something called IPv6 address allocation mode. Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. - edited For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Theres no need to worry though, as its a pretty simple process. How can I change my BT contact details in My BT? There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. Turn everything off. Position all parts, including power adapters away from, heat and sun (i.e. I changed the setting to OFF and the issue was solved. How do I change my Smart Hub's wireless settings? 20h33. This router is a few years old now but will easily give you the modest speeds promised by an ADSL package. 4. However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. This will disable any router features, such as NAT, DHCP, DNS and LTE mobile connections. 2 - Activate the DHCP on Pi-hole The hub will be locked to telephone line use only. Testing You'll need to return it back to us within 60 days of, telling us you want to cancel or we may need to charge, As the environment is important to BT, simply send, your equipment back to us so we can get rid of it in, an environmentally friendly way. It's odd because after a full reset both bands DO have the same BT network name. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. Let's take a look at the legacy BT routers that are still capable of getting you online. 20h41. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Can you help me or direct me to step by step instructions please? Click on either of those tabs and you'll be asked to enter the router's admin password. Security Password View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. 22h41. Im going to get a hub 6 for the same issues with the rubbish plusnet router. The Home Hub 6 is another name for the BT Smart Hub. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. Dust with a soft dry cloth; don't use water or solvent. Don't let poor connections slow you down. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. https://business.forums.bt.com/t5/Archive/Static-IPs-and-TP-Link-W9970/m-p/76515#M24137. This will have a standard BT socket on it so a standard telephone will still work (but only if it is a tone (MF) dialling phone). Page 2 You can add and manage these easiest way to get help . Do I just need to amend the email address to the JL suffix or is there more to do please?
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