Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! I tried to return shirt my mom got me she for sure paid $12 for it the tag was still there when I went to return they offered me $0.16 yes no joke 16cents!! Ross reserves the right to refuse or accept the returns made by any consumer at its stores. No. Baught a pair of shoes for my son at a store in El Paso, TX, at Basset Place for the new school year. I have a piece of the packaging with the Ross price tag still in place, but can't find my original receipt. Someone in the comments mentioned that they spilt coffee on their receipt and all it now showed was the date and return date. I replied yes, she immediately caught an attitude!! The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. I just went through that today with shoes I bought in the A.M and returned in the evening. A credit card is guarded from fraudulent activity and some . The manager said that I COULD return the piece of furniture, without a receipt, for store credit. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . She expressed a desire to simply get a credit to buy another dress that would fit. UGH! I went in to the store right after work and selected two Bamboo Pillows. Maybe it was a shirt or even jeans that was for pregnant people and you want to return it then they say "sorry you can't return this item because you wore it once." She answered, "yes", I have the receipt and tags are on the dress. I didn't notice the credit until I had arrived at home. In general, it takes about 10 business days for you to receive a refund on your debit card. If Ross offered clothing rentals you'd have no problem, but it doesn't. If you want a cash refund, you must wait 5 business days for the check to clear. Enough said. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. So here I was, with a purse that one side of the pocket exposed with a faulty zipper. I asked. I very depressed over this situation, here I have been trying to get a pair shoes. Stores give you money back if you give original receipt, I cannot understand your policy. Generally, direct deposit payments will be made to eligible taxpayers who e-filed their 2020 CA tax return and received their CA tax refund by direct deposit. Well, I'm not one of them!!! I was told by wiman in returns that once you remove the tags they cannot take back. I've never had a problem returning things to Ross. As a side note the reason there were a total of 4 dresses purchased that day is my mother in law passed away on December 15 and we bought them so my father in law could decide which one he wanted his wife of 43 years to be buried in. Look people everyone knows you need a receipt to returns things to most stores and that tags should be on them. I have returned items before, with the receipts, and have had no problems. I was within the 30 day return date, had the original receipt, all the tags were attached. Your return policy sucks. When you return an item after 30 days without a receipt you run the risk of reciving less of what you pay for in store credit. The Ross return policy can be a little confusing. Can I use a tax exemption certificate to shop tax free at Ross Dress for Less? The terrible employee ever!!!!! I didn't go inside because I didn't feel like you g to JAIL today I have never been treated so horribly by someone in retail especially when I did nothing wrong except return shoes that didn't fit my niece!! I'm very sorry,so ashamed. You can do the contactless payment options as well for more safety. If I do not have a receipt I always get store credit if its not over Ross 50.00 dollar limit. I bought underwear from Ross that turned out to be too big. Other stores with very competitive prices that don't give you a hassle for 5 days. I suggest y'all have a meeting bout being a little more friendly and maybe ppl would want to actually come in there and shop more.maybe y'all wouldn't be so dead in there if ur employees actually greeted u when u walked in the door. The customer service in this store is so bad and there is usually only one person running a register!! V After about an hour, I went back to return one of the items. An example of data being processed may be a unique identifier stored in a cookie. So, it's relatively hard for a customer to do a pre-purchase price tag switch with an associate standing right in front of them. I am very disappointed with my experience. I was just told today by the cashier at Ross that the Reduced items are final sale !!! Carolina. I bought the $50 dollar shoes to show corporate and she tells me you can't returned the shoes with that receipt.omg I steaming.. She refused to give me credit today? Ross system is very detailed,it tells you what you have bought,how much you have spent,how you paid etc. It can be alarming to see a transaction on your bank account for an item or service you did not purchase - that's why it's important to review your finances often. Return requests can be submitted at any Ross store Ross accepts software returns only if you don't open the packaging or the software is faulty You can't get a gift card refund unless you live in California and the gift card balance is under $10. If that was the case then i wouldve let it go. I bought 3 clothes in Ross store in Hampton, VA on Nov 29, 2014. She was extremely rude and argued that I wore them. I really feel like the manager just did not want to take the time out she was very unfriendly. I'd rather buy it,think about and decide when not having to rush to a decision. I don't think this is legal especially when a customer has the receipt and it's returned within 30 days (under 24 hours in my case). I visit A Ross store every week. I eventually decided that I really didn't need the purse so I took it back to a Ross store on 6/16/16 - exactly 30 days after the purchase. I went to the Ross in Ocala on the Blvd. After I washed them one of them had a small hole in it. I tried to find something to buy for the amount of 23.00 dollars could not find anything. This particular employee was accusing me of switching the tag. The warranty is for a full 10 years, but I can't prove the pan isn't "out of warranty" without an approximate date. Bag was extremely heavy. The shoes were 1/2 size too small and they would not take them back with receipt2 days later or allow me to exchange them. Mission And Vision Csr. The cashiers are highly disrespectful and forget about them ever saying thank you. The lines can be long. Debit Card Return Policy If you have the receipt from the original purchase and the returned merchandise is in good condition you have a 5050 chance of getting cash It will be store policy. The cashier at ross returned my Item and said that she's going to give me store credit but she only gave me a receipt and no store credit . But I thought about the 24 time thing and looked at the receipt it was well over 24 hours. I try not to do it with tags that are plastic tagged into clothing because it's impossible for a customer to switch tags like that but, when I have a sticker tag or a reduced tag on an item, I look to see if the description matches, I pay special attention to older looking tags and tags that look like they may have been tampered with. No, you cannot a return a gift card for cash. To make a return, simply take the item back to any local store to get your money back instantly or swap it for something else. See Also: The 2 Best Days to Shop at Ross to Save Money. 5 days and I had a receipt. Ross's standard return policy is to provide the return of the items within 30 days from the date of delivery. However, they don't accept returns for "used or altered" items. From toys to clothes to home goods to electronics. How long does a refund take to appear on my creditdebit. Phone Number. i have returned items to Ross two days ago and i had to agree to be refunded on my debit card but no has show up yet. Ross Dress return policies are a little harsh I'll admit but they obviously intend to give security to the business for good reasons. Be sure you really want what you are buying or you may be stuck with it. You want cheap stuff but and you call them crooks but in reality its not. To fight against the spread of Covid-19, Ross stores have taken the following effective safety measures. TX. This could be your state photo id, drivers license, passport, or military id. So the following day, I tried to retrieved it unfortunate I cannot find my receipt. As far as shopping in Ross, I have never had an issue with a return. Items returned to Ross must NOT be used, worn or altered in any way. Would not refund. Being mean and nasty to Ross employees does not mean you will get what you expect either. It's my money and I have the right to return which ever item I am not pleased with. My girl bought me some shoes size 16 she thought was "cute" about a week ago in another state, lost the receiptreceipt but still had the tags on them. NO WAY! I never had an issue. A way would be to look at the surveillance cameras she said! Hi guys..I bought a pair of shoes from Ross and I want to return those but I lost the tag and there is a receipt so will they refund me back with no tag and just a receipt? I sincerely hope not! At TJ Maxx when you return for another size they just wave you through. 5. I exceeded the return with no receipt limit during the holidays and being indecisive. It was in new, mint, as-sold-as condition with the receipt. Oh and jewelry can NEVER be returned, that is a health hazard. If the SKU# on the tag doesn't match the one on the receipt and the description also doesn't match then it's highly likely the tag was switched post purchase. He only wore them for no more than 5 minutes. they can just repeat "ask ross top management for an explanation", Gave the cashier, Kimberly, who was also the front end supervisor,my receipt. Yet, all tags on items and they had no damage. THE WORST, when buying something at Ross, go home to find it broken and not usable and the store will not do anything about it. When it comes to clothes it's super messy and you can't even get different size for any peace! Email: whitefish bay property tax records. The problem was your store machinery, your inept clerk and by the way, there were customers leaving merchandise and walking out - tired of waiting in line 15-25 people deep! Also, Keep In Mind All Ross stores are equipped with a refund verification system. What Happens After 30 Days? It can take up to five business days. Required fields are marked *. Today to get a pair of shoes refunded as well as a mistake the cashier had made by scanning the same item twice. If that entire company took just one pg from Macy's handbookthey're prices wouldn't have went up, their mgt staff would be MUCH HAPPIER &they'd be able to pay more to their full time ppl and mgr than target pays their part time ppl. If it takes a second to take it should take a second to return. If you are looking to wear an item once because your budgeting skills suck, go to Plato's Closet or Good Will. For example. Because of the opportunistic and closeout nature of our buys, our systems do not track size or color. The company gives the Walter treatment "Get Your Sh*t and Get Out!"
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